Privacy
Privacy policy
Last updated: 24 August 2026
This policy explains what information NORVION receives through the website, why it is used, and the rights available to visitors and business contacts.
1. Data controller
NORVION, a Critical Power company headquartered in the Netherlands, is the controller for information submitted through this website. Privacy enquiries can be sent to info@norvion.com.
2. Information we collect
Forms may collect your first and last name, company, country, role, business email, phone number, request type and project details such as facility, power, phases, redundancy, autonomy, timing, current UPS brand and description.
If you upload a specification, spreadsheet, drawing, single-line diagram or image, its content is also processed. Do not include personal or confidential information that is not necessary for the project assessment.
3. Purposes and legal bases
We use information to answer enquiries, prepare a preliminary configuration or technical discussion, assess pilot and partner fit, conduct business correspondence, prevent form abuse and document agreed actions.
The legal basis may be your consent, steps taken at your request before a contract, NORVION's legitimate interest in B2B relationships, or compliance with applicable legal duties.
4. Analytics and cookies
The site records limited first-party events including project, pilot and partner actions, form start and submission, file upload, email and meeting clicks. These events measure qualified business outcomes and are not used for advertising profiles.
No third-party advertising tracker is configured. If optional analytics or marketing cookies are added later, consent will be requested where required.
5. Technical files, storage and recipients
Requests are kept in protected server storage; uploaded files are stored separately from the public website. The website is hosted on HostVDS infrastructure in Latvia. Access is limited to people and service providers who need the information for assessment, infrastructure, security or legal compliance.
NORVION does not sell personal data. Infrastructure providers process only the information necessary to deliver their services.
6. International transfers
Because the project operates internationally, information may be processed in the Netherlands, Uzbekistan or within the infrastructure of technical providers. Where information is transferred outside the EEA, NORVION applies legally required safeguards when applicable.
7. Retention and security
Information is retained only as long as needed for the request, related engineering work, business correspondence and required records. Unqualified or inactive enquiries are deleted or anonymised when there is no continuing business or legal need.
Measures include access controls, protected storage, file type and size restrictions, and anti-spam controls. No internet service can guarantee absolute security.
8. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, object to processing, or withdraw consent. Withdrawal does not affect processing that was lawful before withdrawal.
Send requests to info@norvion.com. NORVION may request reasonable proof of identity and authority to act for a company.
9. Complaints, automated decisions and children
You may complain to the competent data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.
The website does not make solely automated decisions with legal or similarly significant effects. It is intended for a professional B2B audience and not for children.
10. Changes to this policy
NORVION may update this policy when the product, infrastructure or law changes. The current revision date appears at the top of the page.